Privacy Policy

Pukka Plumbing & Gas

1. Introduction

Pukka Plumbing & Gas is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store and protect your personal information in accordance with the Privacy Act 1988 (Cth).

By using our website or contacting us, you agree to the terms of this policy.

2. What Information We Collect

We may collect personal information including:

  • Name
  • Phone number
  • Email address
  • Property address or job location
  • Details about your plumbing or gas service request

We only collect information that is necessary to provide our services.

3. How We Collect Information

We collect information when you:

  • Call or contact us directly
  • Submit a form through our website
  • Request a quote
  • Communicate with us via email or social media

4. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes
  • Deliver plumbing and gas services
  • Communicate about your job or booking
  • Improve our services and customer experience

We do not sell or rent your personal information to third parties.

5. Sharing of Information

We may share your information with:

  • Contractors or service providers assisting with your job (if required)
  • Legal or regulatory authorities if required by law

All third parties are expected to handle your information securely.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

However, no method of transmission over the internet is 100% secure.

7. Cookies & Website Tracking

Our website may use cookies or analytics tools to improve user experience and understand how visitors use our site.

This data does not personally identify you.

8. Access and Correction

You may request access to or correction of your personal information at any time by contacting us.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Pukka Plumbing & Gas
📞 0431 511 530
📧 pukkaplumbing2@gmail.com